As a small lodge, cancellations and refunds significantly impact our business. Therefore, our deposit and cancellation/refund policy is as follows:
– A 50% deposit is required to confirm your booking, along with proof of payment. The remaining balance must be settled three weeks prior to your arrival. For bookings made within three weeks of arrival, full payment is required.
For direct bookings, our cancellation policy is as follows:
– Cancel 14 days before arrival: 100% of the booking total is forfeited.
-Cancel 21 days before arrival: 75% of the booking total is forfeited.
– Cancel 30 days before arrival: 30% of the deposit is forfeited.
However, upon request, with direct bookings, we can reschedule your booking to new dates without refunding the deposit or total amount. In this case the credit is going towards the new booking, which will be subject to availability and updated seasonal rates.
In case of cancellation of a booking made through web platforms, the refund policy sticks to “no refund”. We highly recommend purchasing a Travel Cancellation Insurance available in your country.